Privacy Policy
This page explains what personal data we collect, why we collect it, and the choices you have.
Last updated: • Effective:
Data We Collect
We collect information that you provide directly and information generated when you use our services.
- Account details: name, email address, and any profile information you choose to add.
- Course activity: lesson completion, progress, submissions (if enabled), and preferences.
- Support and communications: messages you send, feedback, and related metadata (date/time, platform).
- Device & usage analytics: IP address (may be approximate location), browser type, pages viewed, referral URLs, and performance data.
Payment note: we do not store full payment card details on our servers. Payments, if applicable, are processed by payment providers under their own privacy policies.
How We Use Data
We use personal data to operate, maintain, and improve the Academy.
- Provide access to courses, features, and your account.
- Personalize content (for example, remembering preferences and showing relevant lessons).
- Send important service notices (account, security, billing, or policy updates).
- Respond to requests, questions, and support issues.
- Analyze usage to improve content quality, stability, and performance.
- Prevent fraud, abuse, and unauthorized access; enforce our terms.
- Comply with legal obligations and resolve disputes.
Legal Bases (GDPR)
Where the GDPR applies, we process personal data under one or more of the following legal bases:
- Contract: processing necessary to provide the service you request.
- Legitimate interests: improving the platform, ensuring security, and preventing abuse (balanced against your rights).
- Consent: where required, such as for certain cookies or marketing preferences.
- Legal obligation: compliance with applicable laws and regulations.
Data Retention & Security
We retain personal data for as long as necessary to provide the service and for legitimate business purposes, such as maintaining records, resolving disputes, and enforcing agreements.
We implement reasonable administrative, technical, and organizational safeguards designed to protect data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your Rights & Choices
Depending on your location, you may have rights regarding your personal data, including under GDPR and CCPA/CPRA.
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal exceptions).
- Object to or request restriction of certain processing.
- Request a portable copy of your data (where applicable).
- Withdraw consent at any time for processing based on consent.
Submit a privacy request and we’ll reply to the email you provide.
Children’s Privacy
Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided us personal data, please contact us and we will take appropriate steps to delete it.
Contact
If you have questions or requests about this policy, contact us:
Email: [email protected] · Phone: +1 (415) 915-2048
If you’re in the EEA/UK, you may also have the right to lodge a complaint with your local supervisory authority.